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MS-700 Managing Microsoft Teams Exam Guide - Second Edition

Name: MS-700 Managing Microsoft Teams Exam Guide - Second Edition
ISBN: 9781803233383

by Peter Rising, Nate Chamberlain

May 2022

Intermediate to advanced

494 pages

9h 14m

English

Packt Publishing

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MS-700 Managing Microsoft Teams Exam Guide Second Edition
ContributorsAbout the authorsAbout the reviewers
Preface
Who this book is forWhat this book coversTo get the most out of this bookDownload the color imagesConventions usedGet in touchShare Your Thoughts
Section 1: Plan and Configure a Microsoft Teams Environment
Chapter 1: Planning and Configuring Network Settings for Microsoft Teams
Technical requirementsCalculating the network bandwidth capacity for Microsoft Teams voice, video, meetings, and live events Analyzing network usage by using Network PlannerUsing Network PlannerSpecifying the requirements for outbound network ports and protocols for Microsoft TeamsOpening media portsCreating the required DNS records for custom domainsDetermining WAN optimizer, proxy, and load balancer recommendations for Microsoft TeamsWAN optimizationLoad balancingProxy serversConfiguring Tenant Data Upload in Microsoft CQDConfiguring reporting labels for Microsoft Teams Assessing network readiness by using the Microsoft 365 network connectivity test and dashboardConfiguring QoS port ranges and DSCP markingsConfiguring Group Policy objectsSummaryPractice questionsFurther reading
Chapter 2: Identifying Licensing Requirements for Microsoft Teams
Technical requirementsIdentifying the required licensing for compliance featuresRetention of Teams chats and channel messagesClassifying groups and TeamsPreventing data loss with DLP for TeamsRestricting communication using information barriersIdentifying the appropriate licensing for advanced life cycle managementIdentifying the appropriate licensing for guest accessIdentifying the appropriate licensing for calling, Phone System, and resource accounts Identifying appropriate licensing for Microsoft Teams Rooms and common area phonesIdentifying the appropriate licensing for apps in Microsoft TeamsSummaryPractice questionsFurther reading
Chapter 3: Planning and Configuring Security and Compliance Settings for Microsoft Teams
Technical requirementsUnderstanding and assigning the Teams admin roles Assigning Teams admin roles to usersManaging retention policies and sensitivity labels for Microsoft TeamsRetention policies for Microsoft TeamsSensitivity labelsSetting up alerts for security and compliance in Microsoft TeamsUnderstanding and implementing information barrier policies for Microsoft TeamsPlanning threat policies for Microsoft TeamsPlanning data loss prevention policies for Microsoft TeamsSummaryPractice questionsFurther reading
Chapter 4: Planning and Implementing Governance and Life Cycle Management for Microsoft Teams
Technical requirementsPlanning and managing Teams preview features using Teams update policiesSetting up policies to manage the creation of Microsoft 365 GroupsPlanning policy assignments for users and groupsCreating and managing policy packagesConfiguring classifications, expiration policies, and naming policies for Microsoft 365 Groups and Microsoft TeamsConfiguring group classificationConfiguring expiration policiesConfiguring a naming policyArchiving, restoring, and deleting a teamArchiving a teamRestoring a teamDeleting a teamSummaryPractice questionsFurther reading
Chapter 5: Configuring and Managing External and Guest Users
Technical requirementsConfiguring guest users and permissions for Microsoft TeamsSetting up guest accessAdding a guest to a teamConfiguring meeting, messaging, and calling options for guests in Microsoft TeamsRemoving guests from Teams and reviewing guest access to Teams with Azure AD access reviewsRemoving a guest from a teamUsing Azure AD access reviews to review guest access to Azure AD and Microsoft TeamsConfiguring guest access to Teams from the Azure AD portalSummaryPractice questionsFurther reading
Chapter 6: Configuring and Managing Microsoft Teams Devices
Technical requirementsManaging device settings for Teams devices with configuration profilesManaging configuration profilesConfiguring Microsoft Teams for VDI environmentsManaging device tagsManaging device settings and firmwareSetting up Microsoft Teams RoomsSummaryPractice questionsFurther reading
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams

Chapter 7: Creating and Managing Teams
Technical requirementsCreating a teamCreating a new team from the Microsoft Teams clientCreating a team from an existing group Creating a new team from the Microsoft Teams admin centerCreating a new team via PowerShellManaging privacy levels for teamsPlanning and managing org-wide teamsManaging users within a team Managing users via the Microsoft Teams admin centerManaging users via the Microsoft Teams client appManaging users via PowerShellConfiguring dynamic membershipCreating a new Microsoft 365 group with dynamic membership and creating a teamCreating a new security group with dynamic membership and adding it to a teamModifying a team's existing Microsoft 365 group to have dynamic membershipSummaryPractice questionsScenarioMultiple-choice questionsFurther reading
Chapter 8: Planning and Managing Channels
Technical requirementsPlanning for channel typesCreating channelsManaging the Microsoft Teams channel settingsChannel moderationChannel analyticsCreating and managing the Microsoft Teams policies for private channelsManaging private channel membershipSummaryPractice questionsFurther reading
Chapter 9: Managing Chat and Collaboration Experiences
Technical requirementsCreating and managing messaging policiesCreating messaging policiesAssigning messaging policiesAssigning messaging policies via PowerShellConfiguring email integration from Microsoft Teams settingsManaging cloud file storage optionsChoosing an appropriate coexistence modeChoosing your upgrade pathUnderstanding coexistence mode at both the organization and per-user levelSetting upgrade options for the whole organization in the Teams admin centerSetting upgrade options for individual users in the Teams admin centerSummaryPractice questionsFurther reading
Chapter 10: Managing Apps for Microsoft Teams
Technical requirementsManaging org-wide app settingsCreating and managing app permission policiesCreating and managing app setup policiesAdding apps, connectors, tabs, and messaging extensions to a team Customizing the app storePublishing and configuring a custom app to Microsoft TeamsSummaryPractice questionsScenarioMultiple-choice questionsReferences
Section 3: Manage Calling and Meetings in Microsoft Teams
Chapter 11: Managing Meeting Experiences
Technical requirementsConfigure meeting settings Editing meeting settings with PowerShellConfigure and manage meeting policiesGeneralAudio and videoRecording and transcriptionContent sharingParticipants and guestsMeeting policy actions with PowerShellCreate and manage conference bridgesCreate a dedicated, local call-in numberChange conference bridge user experienceConfigure live events settingsSupport URLThird-party video distribution providersCreate and manage live events policiesSummaryPractice questionsFurther reading
Chapter 12: Managing Phone Numbers
Technical requirementsEvaluating when to use Calling Plan versus Direct RoutingVoice routing policiesPlanning and configuring emergency calling policiesEmergency calling policiesEmergency call routing policiesAdding, changing, or removing an emergency address for your organizationProvisioning and managing organizational phone numbers for users, services, and conferencing bridgesAdding numbers via Teams admin centerPorting/transferring existing numbersRequesting numbers or transfers in PDF formatAssigning, changing, or removing a phone number for a userAssigning phone numbers to usersReleasing/deleting a phone numberAssigning a phone number to a resource accountSummaryPractice questionsScenario question setRegular multiple-choice questionsFurther reading
Chapter 13: Managing Phone System for Microsoft Teams
Technical requirementsCreate and manage call park, calling, and caller ID policiesCall park policiesCalling policiesCaller ID policiesManage user voice settingsCreate, manage, and interpret dial plansIdentify potential issues by using the Health Dashboard for Direct RoutingCreate and manage resource accountsCreate and edit a resource accountCreate a resource account using PowerShellAssigning a phone number to a resource accountAssigning/unassigning Direct Routing numbers to resource accountsDeleting a resource accountCreate and manage call queuesPrepare for call queues and auto attendantsCall queuesCreating a call queueCreate and manage auto attendantsCreating an auto attendantSummaryPractice questionsFurther reading
Chapter 14: Monitoring and Reporting on a Microsoft Teams Environment
Technical requirementsMonitoring and reporting on voice and meeting qualityCall analyticsMicrosoft Teams Call Quality Dashboard Microsoft Power BIReporting on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metricsThe Apps usage reportPSTN blocked usersMonitoring and reporting on the creation and deletion of teamsMonitoring and reporting on guest accessManaging notifications and alerts rules from the Microsoft Teams admin centerSummaryPractice questionsFurther reading
Chapter 15: Troubleshooting Audio, Video, and Client Issues
Technical requirementsTroubleshooting chat and presence issuesIdentifying, collecting, and interpreting client logsTroubleshooting issues by using call analyticsTroubleshooting Microsoft Teams sign-in issues by using Azure AD sign-in logsIdentifying potential issues by using Call Quality DashboardSummaryPractice questionsFurther reading
Section 4: Mock Exam and Assessments
Chapter 16: Mock Exam
Case study (five questions)Offices, group SIPs, and current coexistence modesDevicesVoice projectPolicies and settingsCase study questionsMultiple-choice questions (20 questions)
Chapter 17: Mock Exam Answers
Answers and explanations
Chapter 18: Assessments
Chapter 1 – Planning and Configuring Network Settings for Microsoft TeamsChapter 2 – Identifying Licensing Requirements for Microsoft TeamsChapter 3 – Planning and Configuring Security and Compliance Settings for Microsoft TeamsChapter 4 – Planning and Implementing Governance and Life Cycle Management for Microsoft TeamsChapter 5 – Configuring and Managing External and Guest usersChapter 6 – Configuring and Managing Microsoft Teams DevicesChapter 7 – Creating and managing teamsMultiple-choiceChapter 8 – Planning and Managing ChannelsChapter 9 – Managing Chat and Collaboration ExperiencesChapter 10 – Managing Apps for Microsoft TeamsScenarioMultiple-choiceChapter 11 – Managing Meeting ExperiencesChapter 12 – Managing Phone NumbersChapter 13 – Managing Phone System for Microsoft TeamsChapter 14 – Monitoring and Reporting on a Microsoft Teams EnvironmentChapter 15 – Troubleshooting Audio, Video, and Client Issues
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Content preview from MS-700 Managing Microsoft Teams Exam Guide - Second Edition

Chapter 12: Managing Phone Numbers

This chapter will introduce the principles of enabling Microsoft Teams for Public Switched Telephone Network (PSTN) connectivity. You will learn how to choose a PSTN solution, how to order phone numbers, and how to acquire and manage Teams service numbers. These are toll or toll-free phone numbers for services such as audio conferencing, auto attendants, and call queues. We will show you how to configure your organization's emergency addresses in the Teams admin center, manage the phone numbers that have been assigned to users, and configure the available voice settings for your users in Microsoft Teams.

In this chapter, we're going to cover the following topics:

Evaluating when to use Calling Plan versus ...

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MS-700 Managing Microsoft Teams Exam Guide - Third Edition

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MS-700 Managing Microsoft Teams Exam Guide - Second Edition

by Peter Rising, Nate Chamberlain

Chapter 12: Managing Phone Numbers

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