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Service Designs for Multi-Cloud

All cloud providers offer a cloud adoption framework that helps businesses to implement governance and deploy services, while controlling service levels and key performance indicators (KPIs) in the cloud. In multi-cloud environments, businesses would have to think about how to implement governance over different cloud components, coming from different providers, while still being able to manage it as a single environment.

This chapter will introduce the base pillars for a unified service design and governance model, starting with identities. Everything in the cloud is an identity; anything that has a role and therefore needs access to resources is an identity. It requires a different way of thinking—users, VM, ...

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