June 2002
Intermediate to advanced
816 pages
20h 46m
English
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MySQL Support and Licensing
This section describes MySQL support and licensing arrangements.
Support Offered by MySQL AB
Technical support from MySQL AB means individualised answers to your unique problems direct from the software engineers who code the MySQL database engine.
We try to take a broad and inclusive view of technical support. Almost any problem involving MySQL software is important to us if it’s important to you. Typically customers seek help on how to get different commands and utilities to work, remove performance bottlenecks, restore crashed systems, understand operating system or networking impacts on MySQL, set up best practices for backup and recovery, utilise APIs, etc. Our support covers only the MySQL server and our own utilities, not third-party products that access the MySQL server, though we try to help with these where we can.
Detailed information about our various support options is given at https://order.mysql.com/, where support contracts can also be ordered online. If you have restricted access to the Internet, contact our sales staff at sales@mysql.com.
Technical support is like life insurance. You can live happily without it for years, but when your hour arrives it becomes critically important, yet it’s too late to buy it! If you use MySQL Server for important applications and encounter sudden troubles, it might take too long to figure out all the answers yourself. You may need immediate access to the most experienced MySQL troubleshooters available, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.