CHAPTER 2

The Price You Pay for Avoiding Conflict

When someone treats you poorly, do you let it go? Do you fear that if you bring the situation up, you might make things worse? Do you push your irritation or hurt aside but chalk it up to the other person having a bad day?

Or do you feel comfortable bringing up situations that annoy or trouble you? Do you quickly address problems when they first surface?

If addressing a conflict feels as risky as jumping out of an airplane without a parachute, consider what your hesitation and fear cost you. When you choose the apparent low-risk certainty of silence over the potential risks of speaking out, think about where that path leads you.

It Doesn’t Give You What You Need…

When you avoid conflict, it provides ...

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