CHAPTER 3

What Stops You From Handling Conflict?

You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing you think you cannot do.

—Eleanor Roosevelt

What stops you from handling conflict or from speaking up when you needed to?

Is it that:

images You’re afraid if you speak up or try to fix things, you’ll make the situation worse?

images You’re afraid you’ll make the other person angry and lose a relationship or job?

You’re afraid you’ll say the wrong thing or otherwise stick your ...

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