The Most Effective Way to Start a Conflict Discussion
Your first words and the tone you set when you start a conflict discussion set the stage for the outcome you’ll gain. If you want a positive outcome, avoid beginning your discussion with words that create defensiveness or strike terror into the other’s heart, such as “we need to talk” or worse, “I’m so angry I could scream.” Opening statements like these end the conversation before it starts.
Why We Often Forget to Think About How We Open a Conflict Discussion
If a problematic initial approach torpedoes positive outcomes, why do so many of us begin the wrong way? Perhaps because…
Emotions you’ve buried bubble up and burst like a flood of hot words through a dam.
You’re so focused ...
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