CHAPTER 24

Personality Conflicts Decoded

Explaining People Who Drive You Crazy and the Ones You Drive Crazy

Do certain other people drive you up the wall? Do their actions make no sense?

Here’s the reality—other people don’t act the way you want or expect them to; they act in a way that makes sense to them and works for them.

As a management and human relations consultant, I conducted training sessions using all the major personality tests to help my clients understand each other. Several years ago, I spent 80 hours creating a test of my own based on the personality conflicts I’d witnessed in my (then) 35 years of consulting practice, as my doctoral work included evaluating assessment inventories. I wanted to provide my clients an easy-to-understand ...

Get Navigating Conflict now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.