9
The Ideal Organization Scan
What’s Inside This Chapter
This chapter goes beyond the real-world training needs assessment approach presented in this book. You’ll learn:
• what the first two steps of training needs assessment are all about
• about sources of external and organization needs assessment information.
9
The Ideal Organization Scan
Chapter 2 opened with a scenario in which a department manager stops a training professional in the hall and formulates a training request. The training needs assessment approach in this book was based on that scenario because that’s the way it happens in many organizations.
You will remember from the training ...
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