19 Dealing with Wicked Problems

DOI: 10.4324/9781003092582-29

In Using the Outdoors for Management Development and Teambuilding,1 Creswick and Williams devised a four-box model to describe the relationship between problems and solutions, specifically, problems known and unknown versus solutions known and unknown (Figure 5.3).

Figure 5.3 Problems and Solutions.

Putting this model alongside our own experience and work with leaders, managers and senior teams led the authors to develop a model which attempts to match different leadership approaches with the differing needs of each Box (Figure 5.4).

Figure 5.4 Approaches to Problems and Solutions. ...

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