Chapter 11. Troubleshooting
Chapter Outline
11-2 Analyzing Computer Networks
11-3 Analyzing Computer Networks—FTP Data Packets
11-4 Analyzing Campus Network Data Traffic
11-5 Troubleshooting the Router Interface
11-6 Troubleshooting the Switch Interface
11-7 Troubleshooting Fiber Optics—the OTDR
Objectives
• Describe the purpose of a network protocol analyzer
• Describe the to analyze captured data packets
• Describe the contents of an FTP data transfer
• Describe the data traffic patterns a NOC (network operation center) might monitor
• Discuss the commands used to troubleshoot a router interface
• Describe the purpose of an optical time domain reflectometer
Key Terms
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