NLP for Business Analysts

LIST OF FIGURES

Figure I.1

Required competencies of a BA

Figure I.2

Bringing the worlds of business analysis and NLP together

Figure 1.1

The ability to influence a project over time

Figure 1.2

Four aspects of business change

Figure 1.3

For programs, the focus requires more refined ‘people skills’

Figure 1.4

BA and PM ‘better together’ (adapted from Maritato, 2012)

Figure 1.5

The Skills Framework for the Information Age (SFIA™)

Figure 1.6

Required competencies of a BA

Figure 1.7

Expert BA competency requirements

Figure 1.8

Daniel Goleman’s framework for emotional competencies

Figure 1.9

BA competencies on the EI framework

Figure 1.10

Star performance builds on emotional intelligence rather than technical ability

Figure 1.11

Levels ...