On-the-Job Training—Managing the Training Function

Chapter . Building a Structured OJT System

In response to quality, ISO 9000 (see ISO 9000 and OJT on the next page), and budget constraints, companies have been “organizing” the OJT process. Specific employees are designated OJT trainers, checklists of required skills are used to ensure that all employees receive the same training, and the training effort is tracked and recorded. Because an organizational structure supports the training, this is called structured OJT. Structured OJT is more efficient than unstructured OJT and in some reports, companies relate a 60 to 80 percent decrease in training time.

Most companies want to implement a structured OJT system, but few achieve this goal. What typically happens is that the already existing, but ...