NOTES

Preface

1

James Surowiecki, “Feature Presentation,” New Yorker, May 28, 2007, http://www.newyorker.com/talk/financial/2007/05/28/070528ta_talk_surowiecki?printable=true.

2

Marc Effron, Shelly Greenslade, and Michelle Salob, Top Companies for Leaders 2005 (Lincolnshire, IL: Hewitt Associates LLC, 2005).

3

New Talent Management Network, “Second Annual Talent Management Survey,” January 2009, http://www.newtmn.com/includes/documents/2nd_annual_NTMN_Survey.pdf.

Chapter 1

1

Deloitte Touche Tohmatsu and the Economist Intelligence Unit, Aligned at the Top: How Business and HR Executives View Today’s Most Significant People Challenges—and What They’re Doing About It (New York: Deloitte Touche Tohmatsu, May 2007), 6; Ranier Strack, Jean-Michel ...

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