April 2014
Intermediate to advanced
330 pages
8h 9m
English
book
OpenStack Operations Guide
by Tom Fifield, Diane Fleming, Anne Gentle, Lorin Hochstein, Jonathan Proulx, Everett Toews, Joe Topjian
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Chapter 16. Upstream OpenStack
OpenStack is founded on a thriving community that is a source of help and welcomes your contributions. This chapter details some of the ways you can interact with the others involved.
Getting Help
There are several avenues available for seeking assistance. The quickest way is to help the community help you. Search the Q&A sites, mailing list archives, and bug lists for issues similar to yours. If you can’t find anything, follow the directions for reporting bugs or use one of the channels for support, which are listed below.
Your first port of call should be the official OpenStack documentation, found on http://docs.openstack.org. You can get questions answered on http://ask.openstack.org.
Mailing lists are also a great place to get help. The wiki page has more information about the various lists. As an operator, the main lists you should be aware of are:
- General list
openstack@lists.openstack.org. The scope of this list is the current state of OpenStack. This is a very high-traffic mailing list, with many, many emails per day.
- Operators list
openstack-operators@lists.openstack.org. This list is intended for discussion among existing OpenStack cloud operators, such as yourself. Currently, this list is relatively low traffic, on the order of one email a day.
- Development list
openstack-dev@lists.openstack.org. The scope of this list is the future state of OpenStack. This is a high-traffic mailing list, with multiple emails per day.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.