Acknowledgments

Many years ago, I was assigned to deliver Mr. E Toyoda to the Augusta National Golf Course, via his corporate plane. During this journey, this icon of industry gave me some words of instruction: It is incumbent on you to teach the next generation of logistics professionals, the lessons you have learned at Toyota. To this day, those words still ring in my ears and are the main reason I became a teacher at Portland State University: We receive and we should give away—pass it on.

So, it’s with this thought, that I decided to write this book as a way for me to say thank you to all those that took the time to teach and support me as a supply chain leader.

First and foremost, I’d like to thank my family for supporting me through all ...

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