You put a computer in a bad operation and you get a worse operation quicker.
—Unknown
When technology works it enables good things, like quality, productivity, and efficiency. When you program around how work flows, the success rate is dramatically higher: Customers get their orders and life is good. Conversely, if technology is used without understanding where a business is going and how it actually works, it can be an unmitigated disaster.
It’s all about employing the right technology for the right situation rather than using an overprescribed or basic version. There are no silver bullets to replace rolling ...
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