Ideas have an authenticity when they originate from the field.
—Bradley Anderson, former CEO, Best Buy
People make up this company; we believe in them, we are not afraid to listen to them.
—Bethany Kinsela, Best Buy executive
WITH 2010 SALES of $49 billion and operating profit of $1.1 billion, Best Buy is the largest retailer of consumer electronics in the world. Management quality at Best Buy is such that it has been named “Company of the Year” by Forbes magazine, and has made Fortune magazine’s list of “Most Admired Companies.” That does not suggest an organization where you would expect sales-floor employees to provide much input to top management. However, when it comes to corporate use of prediction markets, Best Buy is better ...