Chapter 4

Watsco—Orchestrating Stretch Opportunities

How Watsco Navigated a Perfect Storm

Did you know that the U.S. Department of Energy (DOE) plans to make new U.S. residential customers net-zero energy users by 2020 and commercial buildings net-zero energy consumers by 2025? Imagine houses with solar panels on the roof; quiet 17 Seasonal Energy Efficiency Ratio (SEER) heat pump water heaters; airtight, moisture-managed construction of structural insulated panels; and an integrated design that allows most of the home’s plumbing to reside within one wall, saving precious energy. Finally, consider the credit for electricity piped back into the grid. Now imagine how all of these changes will be accomplished across products and customers. How ...

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