Notes

Preface

1. Colvin, G. (2006, December 11). C-suite strategies: Q&A: On the hot seat. Fortune. Retrieved on January 21, 2011, from http://money.cnn.com/magazines/fortune/fortune_archive/2006/12/11/8395440/index.htm

2. Hamm, S., & Symonds, W. C. (2007, September 14). Kodak: Mistakes made on the road to innovation. Bloomberg/BusinessWeek. Retrieved on January 21, 2011, from http://www.businessweek.com/managing/content/sep2007/ca20070914_960180.htm

3. Reingold, J. (2009, January 22). Jim Collins: How great companies turn crisis into opportunity. Fortune. Retrieved on January 21, 2011, from http://money.cnn.com/2009/01/15/news/companies/Jim_Collins_Crisis.fortune/index.htm

4. Goldratt, E. M. (2004). The goal: A process of ongoing improvement ...

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