Foundation1. Shared Sense of Purpose2. Focused, Empowered LeadershipFocused leadershipAutonomyExecutive access3. Authentic User Empathy4. Understand, Articulate, and Create ValueOutput5. Support the Entire JourneyFacilitation: the non-craft design skill6. Deliver at All Levels of Scale7. Establish and Uphold Standards of Quality8. Value Delivery Over PerfectionManagement9. Teams Are Made of People, Not ResourcesAre team members respected as individuals?Do team members work reasonable hours?Are team members encouraged to grow?10. Diversity of Perspective and Background11. Foster a Collaborative Environment12. Manage Operations EffectivelyOur Humanistic Agenda