Organizational Behavior, 13th Edition

Contents

PART 1 Organizational Behavior Today

1 Introducing Organizational Behavior

Introducing Organizational Behavior

What Is Organizational Behavior?

Importance of Organizational Behavior

Organizational Behavior as a Science

Scientific Foundations of Organizational Behavior

Learning about Organizational Behavior

The Context of Organizational Behavior

Organizations and the External Environment

The Internal Environment of Organizations

Diversity and Multiculturalism in Organizations

Management and Organizational Behavior

Effective Managers

The Management Process

Essential Managerial Skills

Ethical Management

Leadership and Organizational Behavior

The Leadership Process

Effective Leaders

Effective Followers

Study Guide

PART 2 Individual Behavior and Performance

2 Diversity, Personality, and Values

Individual Differences and Diversity

Self-Concept, Self-Awareness, and Awareness of Others

Valuing-or Not Valuing-Diversity

Diversity Issues in the Workplace

Diversity and Social Identity

Personality

Big Five Personality Traits

Social Traits

Personal Conception Traits

Personality and Stress

Type A Orientation and Stress

Work and Life Stressors

Outcomes of Stress

Approaches to Managing Stress

Values

Sources of Values

Personal Values

Cultural Values

Study Guide

3 Perception, Attribution, and Learning

The Perception Process

Factors Influencing Perception

Information Processing and the Perception Process

Perception, Impression Management, and Social Media

Common Perceptual Distortions

Stereotypes ...