Motivating by Job Design: The Job Characteristics Model

  1. 1 Describe how the job characteristics model motivates by changing the work environment.

The way work is structured has a bigger impact on an individual’s motivation than might first appear. Job design suggests that the way elements in a job are organized can influence employee effort, and the job characteristics model, discussed next, can serve as a framework to identify opportunities for changes to those elements.

The Job Characteristics Model

Developed by J. Richard Hackman and Greg Oldham, the job characteristics model (JCM) describes jobs in terms of five core job dimensions:1

  1. Skill variety is the degree to which a job requires different activities using specialized skills and talents. ...

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