Chapter 4. Troubleshooting OS X
OS X is a robust operating system; while problems are rare, they do show up from time to time. Since these issues always seem to present themselves at the worst possible moment, it helps if you know the best ways to troubleshoot them. That’s what this chapter is all about, and it’s a great reason to keep this book in your pocket!
Common Problems
There are a lot of things that can go wrong with your Mac: Hardware problems, software glitches, and configuration issues can happen at any moment. Most of the problems you’ll encounter can be easily addressed or diagnosed by following the steps in this chapter.
However, some issues are unusual or won’t respond to the fixes listed in this chapter. A great resource for those situations is Apple’s website: www.apple.com/support. As you’d expect, you can browse manuals and tutorials on that site. More useful when trying to fix that quirky problem, though, are the communities you can access via that site, where you’ll likely find someone who’s having the same problem you are—and the fix.
If the information there doesn’t resolve things, you could have a unique issue, in which case a trip to your local Apple Store or a call to Apple is in order. You can find a complete list of technical support numbers for Apple at www.apple.com/support/contact/phone_contacts.html. In the United States, the number is 1-800-275-2273.
Misbehaving Applications
One of the most common problems on a Mac is an application that isn’t behaving ...
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