Performance Management: Putting Research into Action

Antecedents of Contextual Performance

Contextual performance behaviors have several important antecedents, including dispositional variables, national and organizational culture, and leader behavior.

Table 9.1 Contexual Performance and Organisational Citizenship.

Personality and Contextual Performance

Because contextual performance involves voluntary, discretional behaviors, some researchers have argued that personality and other dispositional variables will be more accurate predictors of contextual performance than cognitive ability (Motowidlo, Borman, & Schmitt, 1997). A meta-analysis by Hurtz and Donovan (2000) showed that conscientiousness, ...