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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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WORK WHEEL AND TEAM PERFORMANCE

Using the work wheel model of team performance, pioneered by the Margerison and McCann (1995), we can understand the key work elements that focus in explaining why it is that some work teams work effectively and achieve their objectives while others fail. The research has supported an understanding of team performance in terms of nine team performance factors, summarized as the types of work wheel, shown in Figure 10.1.

Effective teams continually demonstrate a focus on all nine performance factors. The eight factors arranged around the spokes of the Wheel are known as the teamwork functions and show relative statistical independence. The ninth activity, linking, is placed in the centre of the wheel as it is a ...

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