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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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MCKINSEY 7S FRAMEWORK

McKinsey 7S framework developed by Tom Peters and Robert Waterman also helps the organization to improve performance. The framework also helps the organization to examine the effect of future changes for mergers and acquisitions or any other changes per se. The central focus of the model is shared values. With shared values, organizations can achieve business excellence, i.e., improvement of overall performance. The typical shape of the model (Figure 17.1) illustrates the interrelatedness of all the seven items, indicating any change in either of the item or items can bring change in the organization. McKinsey's 7S model helps the organization to pull the people together to achieve performance goals. Each item of 7S model ...

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