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Performance Management
book

Performance Management

by Charles M Caldwell
May 2002
Intermediate to advanced
168 pages
4h 40m
English
AMA Self-Study
Content preview from Performance Management

Index

360°feedback, 59

Accountability, maintaining, 40–41

Analyzing performance, 17, 69–86. See also Performance gaps

capacity to do job, 79–80

causes of performance gaps, 73–81

consequences matching performance, 78–79

expectations and performer, 73, 74

feedback, 75–76

improvement potential, 81–84

knowledge and skills to perform job, 76

performance gaps, 70–73, 74, 82–83

recap of, 85

review questions for, 86

task interference, 77

willingness of performer to do required job, 76–77

Apply what you learn

analyzing performance gaps, 80–81

analyzing your own performance gaps, 71–73

do you know what your PIP is?, 83–84

evaluate your job descriptions, 32

gathering performance data, 60–62

how can performance management benefit you?, 6–7

identifying and ...

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Publisher Resources

ISBN: 9780761213925