The Future Targets or Outcomes of HR Work: Individuals, Organizations, and Leadership

Dave Ulrich

WHEN HR PROFESSIONALS PARTICIPATE in strategy or business conversations, what are the unique contributions they make? Imagine an HR professional who sits in meetings on emerging markets, managing costs, or increasing innovation. HR contributions in these settings are not just about the practices of HR (recruiting, paying, training) but about the outcomes of designing and delivering good HR practices. I like to think about three targets or outcomes of HR work: individuals, organizations, and leadership (see Figure 1).

FIGURE 1. TARGETS OR OUTCOMES OF HR WORK.

To deliver any strategy, individuals need to be more productive, organizations need to have ...

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