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The Three Things All Humans Crave

Resilient teams have three key ingredients: safety, belonging, and mattering.

We all want things to continuously get better, especially in times of change and uncertainty. That’s what it means to be human. Now that you’ve learned how you create experiences, let’s focus on how you make your current experience better.

YOU ARE HERE, BUT YOU WANT TO BE THERE

Let’s map this out (Figure 2.1). We’ll call where you currently are, your current experience of the world, the Present State (PS). And there are situations or experiences in your PS that you either don’t like or want to improve. Maybe you’ve had a big ...

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