Chapter 6. Mailboxes

This chapter covers

  • Managing mailboxes and mail enabled objects
  • Managing distribution lists
  • Managing mail protocols and quotas
  • Reporting on mailbox statistics

Email is the number one business tool today, and one of the items guaranteed to get users upset if it doesn’t work properly. We, as administrators, need to keep email working. In a Microsoft environment, email means Exchange. In this chapter, we’ll be looking at email from the user’s perspective—her mailbox—and how we can automate its administration throughout the mailbox lifecycle of creation, modification, and destruction. In chapter 12, we’ll look at administering Exchange servers.

 

Exchange Terminology

It’s assumed that the reader is familiar with Exchange ...

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