About the Technical Reviewers
Paul Giralt, CCIE R&S, CCIE Voice, CCIE Collaboration #4793, is a Distinguished Engineer in the Customer Experience organization where he focuses on Cisco collaboration technologies and has been with Cisco since 1998. He spends much of his time helping customers accelerate the adoption of Cisco technologies and solutions and building services capabilities to provide more proactive and predictive services as well as improve product serviceability. Paul has spent his career at Cisco in the TAC, the Collaboration Technology Group, Solution Validation Services, Cisco Advanced Services, and most recently as part of the Customer Experience organization. He has spent years troubleshooting and diagnosing issues on some ...
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