June 2011
Beginner to intermediate
140 pages
3h 39m
English
Content preview from Practical JIRA AdministrationEmail
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Chapter 9. Remote Access to JIRA
Overview
No man is an island,
wrote John Donne, and this is
doubly true of JIRA and almost every other application you may administer.
Users want their data to appear in multiple places, administrators want to
manage applications from a single place, and anyone may want to run some
scripts to make lots of changes at once.
All of these require remote access to JIRA, where remote
access
is defined loosely as using JIRA without a browser.
This chapter covers a variety of remote access methods for JIRA. The quick summary is that REST is the way that most remote access to JIRA occurs in 2015, with a small amount of SOAP access in older installations. SOAP access was deprecated in JIRA 6.0 and removed in JIRA 7.0.
A good starting place for REST information in the Atlassian documentation is https://developer.atlassian.com/jiradev/jira-apis/jira-rest-apis.
Email is one of the simplest ways to use JIRA remotely. Issues can be created and then comments added to them using the standard JIRA mail service and mail handlers. Email is a function commonly already found in many applications.1 Balanced against the simplicity of email are its limitations:
Email messages have limited structure. Only the To, Cc, Subject, From fields and any attachments are easily separated from the email body.
There’s no real guarantee about who most email is from, so authentication is hard.
Email is asynchronous and unreliable, in the sense that retrying failed messages is slow and ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.