Chapter 8. Lessons Learned from Tool Adoption[9]

Note

Lessons Learned from Tool AdoptionThis article was originally published in Software Development, 1999, 7(10): 12–14. It is reprinted here, with modifications, with permission of CMP Media Inc.

Many years ago my small software group was interested in acquiring a design modeling tool. We investigated the offerings, found one that looked promising, and arranged a vendor demonstration. We acquired copies for all team members. It wasn’t long before we learned that this was an absolutely dreadful tool. Yes, it more or less did what it was supposed to do, but it was sorely deficient in usability. We spent a lot of nonproductive time tweaking our diagrams. Eventually ...

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