Chapter 14. Learning from Experience
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When I worked in the Kodak Research Laboratories, I had a friend named John who designed new black-and-white films. John began every new project by doing . . . nothing (apparently). I would find him sitting in his office, reading technical reports or research notebooks about similar projects or staring into space. John was learning and thinking and planning before he began performing expensive, time-consuming experiments. By taking the time to study previous experience, John was able to conduct well-designed experiments that ...
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