Foreword (…Looking Statement)
Who This Book Is For
This book is intended to be a sort of Rosetta Stone for enterprise architects looking to gain knowledge of how the Salesforce ecosystem works at a macro level. The aim is to explain what the components of the very broad Salesforce offerings do. It will accomplish this by utilizing the classic and widely recognized enterprise systems and capability frameworks as reference points.
Salesforce encompasses a large number of components, many of which have been renamed and/or rebranded over time. It can be very difficult to translate the novel terms from within the ecosystem to their popular capabilities. This book will introduce you to the vocabulary used in Salesforce and help you understand what role it can play in your organization, work, or learning journey.
The first and most critical point to understand is that the name “Salesforce” is a huge misnomer today. Salesforce started as a customer relationship management (CRM) tool. Then it grew. It now has a range of components and level of complexity that put it on par with Microsoft (and Azure), Amazon (and Amazon Web Services), Google (and Google Cloud Platform), and Oracle (and Oracle Cloud). Underestimating its scale and breadth will stall your comprehension. All the names and brands make it hard to figure out what’s what. This book is your lifeline.
Senior Salesforce architects can use this book as an introduction to enterprise architecture terms and concepts, to help you grow ...
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