Practicing Organization Development: A Guide for Leading Change: A Third Edition

A FOUR-STEP EVALUATION PROCESS

An evaluation typically follows a four-step process we propose as an evaluation cycle (see Figure 11.4). Begin with planning the evaluation and then move to execution (data collection, analysis, etc). The key in these two steps is the coordination of work to be completed by the key stakeholders. Moving from execution to reporting the evaluation results, there is a level of accountability. The reporting, if used properly, will lead to learning and continuous improvement. Here, sense-making becomes relevant in reflecting on what the results mean. If learning from the evaluation has occurred, you will be equipped to make changes to improve future instances of the intervention. In addition, you will be able to review ...