ACTION PLANNING
Action planning is the collaborative process of systematically planning a change effort using sound strategies, change models, and change principles. When done effectively, it can energize and mobilize people and significantly improve the impact of a change or improvement and accelerate the time needed to accomplish the desired actions. When done ineffectively, action plans will generate little commitment and have a low probability of being implemented and may, in fact, create unintended negative side-effects.
Exhibit 10.5. Sample Interview Questions
Understanding Action Planning
Even though action planning is an integral ...
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