Foreword
For more than two decades, I’ve argued that empowering the patient is the most sustainable path to transforming healthcare. Consumer-driven healthcare is not a slogan, it is a moral and economic imperative. And it is finally within reach—thanks to the convergence of technologies and ideas identified in this book.
In Precision Medicine, AI and the Science of Personalized Healthcare, James Wallace doesn’t just echo that message. He advances it.
Drawing on years of experience as a healthcare strategist and innovator and our shared work as a senior researcher for the Innovating in Healthcare course at Harvard Business School, Jim delivers a clear, compelling, and necessary vision for where healthcare must go. Through richly drawn patient stories, rigorous analysis, and forthright critique, he makes the case that precision medicine, grounded in data, technology, and consumer autonomy, is the most hopeful and actionable strategy for reform.
My own research—spanning dozens of Harvard Business School cases and academic publications across the full continuum of care—has focused on how markets, innovation, and consumer choice can drive quality up and costs down. Jim shares that orientation, but what sets this book apart is its ability to translate theory into reality. He shows us what consumer-driven care looks like in the age of wearables, genomics, Big Data, and AI, and what stands in its way.
This is not a book of empty optimism, but a call to arms. Jim understands that the ...
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