January 2008
Beginner
200 pages
3h 55m
English
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A
action plans
for half-day program, 47
learning activities on, 142
for one-day program, 68
training instruments for, 180, 188
for two-day program, 94–95, 100
activities, 24
agendas, 3–4, 33–36, 41–47, 56–68, 79–101
aggressive behavior, 10, 24, 67, 98
anxiety techniques, 9, 59–62, 86–88
assessments
analysis of, 16
of needs, 3
of participants, 28
of presenters, 149
of programs, 146
of self, 33–34, 42, 57, 80–81, 145
attention span, 7
audience, 7, 10, 65–66, 91, 96–97
B
body language, 84–86, 119–20, 161–62, 173
brainstorming, ...
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