Prioritizing Web Usability

Chapter 11. Balancing Technology with People’s Needs

• Flashback to 2000: A Note from Jakob Nielsen

353 Use Multimedia When It Benefits Your Audience

359 Overcoming Barriers to Multimedia

• Accommodate Low-Tech Users

• Tip: Providing Alternative Accessibility

• Sites for Kids: Keep It Real

• Design for Your Audience’s Connection Speed

• Provide a Simple and Accurate Loading-Status Indicator

• Watch Your Language

• Underestimate Your Users’ Technical Knowledge

• Detect Users’ Bandwidth

368 Stick to Familiar Interface Conventions

• Tip: Pop-Ups Usually Strike Out

• Tip: Scroll Bars Should Be Standard

375 Avoid Multimedia Excesses

• Tip: Rich vs. Poor Media

• How Do You Turn This Thing Off?

• Turn Down the Volume

378 Make Videos for the Web

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