Profit Driven Business Analytics

Foreword

Sandra Wilikens

Secretary General, responsible for CSR and member of the Executive Committee, BNP Paribas Fortis

In today's corporate world, strategic priorities tend to center on customer and shareholder value. One of the consequences is that analytics often focuses too much on complex technologies and statistics rather than long-term value creation. With their book Profit-Driven Business Analytics, Verbeke, Bravo, and Baesens pertinently bring forward a much-needed shift of focus that consists of turning analytics into a mature, value-adding technology. It further builds on the extensive research and industry experience of the author team, making it a must-read for anyone using analytics to create value and gain sustainable strategic leverage. This is even more true as we enter a new era of sustainable value creation in which the pursuit of long-term value has to be driven by sustainably strong organizations. The role of corporate employers is evolving as civic involvement and social contribution grow to be key strategic pillars.