CHAPTER 7

Using Project Communication Tools

The more elaborate our means of communication, the less we communicate.1

—Joseph Priestley, 18th century theologian, philosopher, chemist, grammarian, teacher

It seems like every day, a new device, software program, mobile application, or widget is announced that will improve whatever we are doing. Everything is the “latest and greatest.” With each new announcement, our communication seems to become more sophisticated, more complicated, more expensive—and perhaps more intimidating. The end result is that we may actually start communicating less—at least, communicating less in person.

This chapter looks at various communication tools and how to select the right tool relative to the size and complexity ...

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