The Everycloud Alternative History
What would a product launch as well as a strategic implementation failure look like if things were done differently? Chapter 12 describes what the process-focused alternative to ad hoc methods could have been. The benefits of closely managed processes and “planning before doing” are observed to pay off.
A senior manager within the technology department of a large telecommunication company took notice that the backroom “server” tool developed for departmental use had begun to explode in demand as other departments began to employ the technology for use in carrying out their work. This increasing activity was observed to reduce department infrastructure. The senior manager further noticed that, in spite ...
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