CHAPTER 11PROJECT AUTHORITY1

“We trained hard…but it seemed that every time we were beginning to form up into teams, we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing and what a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization.”

PETRONIOUS, ARBITERGREEK NAVY, 210 B.C.

11.1 INTRODUCTION

In their consulting experiences, the authors have often heard project managers and functional managers lament their lack of sufficient authority to do their jobs. Such laments are not restricted to people in the project environment; others who work in today’s complex organizations often have the same complaint. The authors believe ...

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