Project Managing Change

2 Change projects – types and effects

AN OFTEN REPEATED JOKE is that the only thing you can rely on is change. Whether it is small, large or somewhere in between, unless you are repeating something you know over and over ad infinitum, there will be a degree of change involved. In Chapter 3 we talk more about the importance of planning, but in this chapter we look at the importance of preparing for and anticipating the impact that change has on organisations, and more specifically on people and behaviour.

Understanding the nature of the change you wish to effect and the context in which you are working are important in determining an appropriate change strategy. Entering uncharted change territory without some idea of the landscape puts you at ...