XII
Contents
Product Description 197
Product Features 197
User Classes and Characteristics 197
Product Environment 199
Product Features and Requirements 199
F 1.0—Call Center Module 201
Appendix Section 201
ch a P ter 10 cre at Ing the re q u Ire M e n t S Ma n ag e M e n t
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L a n a n d requ I r e M e ntS trac e a b I LIt y
M
atr I x
203
Introduction 203
When Does One Write the RMP and the RTM? 203
RMP Benets 203
What Is Traceability? 204
What Are the RTM Benets? 205
RMP and RTM Analysis 207
Introduction 207
Purpose 207
Scope 207
Denitions, Acronyms, and Abbreviations 208
References Section 208
Overview 208
Requirements 209
Requirements Planning 209
Requirements Tracking 209
Requirements Reporting 209
Conguration Management 210
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