4

Administrative Behaviour

Decision Making

Decision generally means ‘the act of determining in one’s own mind upon an opinion or course of action.’ It implies choosing one among several alternatives given in a particular situation. In the words of Terry, ‘it is the selection of one behaviour alternative from two or more possible alternatives.’ It may be noted that decisions are not permanent in so far as they have to take cognizance of the changed circumstances. They have to be responsive to varying situations. Thus, decision-making means, ‘choosing one course of action rather than another, finding an appropriate solution to a new problem posed by a changing world’1

Factors in Decision Making

The decision-making process involves many factors. ...

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