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About the Authors
Chapter 1. Introduction and How to Use This Book
The Organization of This Book
How to Use This Book
Key Points from the Chapter
Chapter Review Questions
Chapter 2. Quantifying User Research
What is User Research?
Data from User Research
Chapter 3. How Precise Are Our Estimates? Confidence Intervals
Confidence Interval for a Completion Rate
Confidence Interval for Rating Scales and Other Continuous Data
Chapter 4. Did We Meet or Exceed Our Goal?
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