Tip 1: Have the Hard Conversations Now, Not LaterTip 2: Hard-Hitting Feedback, but Make It KindTip 3: Let Go of the “Nice Boss” ComplexTip 4: Top of FormTip 5: Attack the Problem, Not the PersonTip 6: Teach Your Employees to Self-PromoteTeach, Don't Just TellTip 7: Redirect Praise, Absorb CriticismTip 8: Choose Generosity: The Power of LGI versus MGITip 9: A Spark in the Darkness: Appreciative InquiryNotes