12Tools to Support Q-ROC Implementation
EARLIER IN THIS BOOK you saw how once you restructured the factory floor for quick response you had to rethink the entire material delivery organization to support this new structure. On the shop floor, the object that you process is material. In the office context, however, the object is information. In this chapter I will continue the discussion of the principles behind implementing quick response office cells (Q-ROCs). Specifically, I will look at how you need to rethink the ways in which you deal with information. I will also present some tools you can use that will assist with the initial analysis, design, and eventual implementation of a Q-ROC. Finally, I will look at some of the common concerns ...
